Delivery Proofs that Support Transparency at Medsfedex

We understand that the timely delivery of healthcare products is not just a convenience; it’s a lifeline. Even the thought of a delay or non-arrival can be unsettling, which is why we prioritize speed, reliability, and care in every shipment.

Here’s how we keep your medicines moving smoothly from our shelves to your doorstep:

Real-Time Order Tracking

As soon as we dispatch your order, you will receive a tracking link via SMS or email. You can track your Delivery Proofs in real-time, right from pickup to doorstep, via our trusted courier partners. Whether it’s en route or just delivered, you are always informed.

Secure Delivery Options

For orders that require additional safety, such as high-value prescriptions, we offer the option of secure handover with a signature. This ensures the package reaches the intended recipient without risk of loss or theft.

Confidential Packaging

All deliveries are packed discreetly in plain, tamper-proof envelopes or boxes. There is no mention of the contents, product names, or our company branding on the outer packaging. So, no risk of mid-theft or exchange.

Delivery Notifications

You will receive timely updates as your order progresses. These include:

Order confirmation
Dispatch notification
Delivery confirmation once completed

We utilize automated systems integrated with our courier partners to ensure that updates are accurate and timely.

Proof of Delivery (POD)

We collect delivery confirmations through our courier partners, which may include delivery time, geolocation data, and photo evidence where available. This information is recorded and verified internally.

Here are some screenshots of successful product deliveries. Please check them and order confidently!